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Jobs: 1 - 10 of 52

Reporting Analyst

India - Hyderabad

Reporting Analyst - Job Description The Customer Success and Growth (CSG) organization at Salesforce is responsible for on-boarding, product usage, best practices, training, customer support, professional services, partner certification, an...

Category Customer Success – Support Services and Renewals

Manager, Marketing Cloud Support

US - Indiana - Indianapolis

Title: Manager, Marketing Cloud Support City: Indianapolis, IN Position: This manager role is a leadership position within Marketing Cloud Support, primarily responsible for the overall supervision of the Marketing Cloud Team. In addition t...

Category Customer Success – Support Services and Renewals

Resolution Engineer, Red Accounts Team

US - Oregon - Portland
US - Oregon - Hillsboro
US - Indiana - Indianapolis

The Escalation team manages escalations resulting from product, services, account management, customer experience, adoption and renewal related issues or risks. This team brings strategy, structure, executive attention, and additional inter...

Category Customer Success – Support Services and Renewals

Renewals Manager

Ireland - Dublin

About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computi...

Category Customer Success – Support Services and Renewals

Manager, Mission Critical Support (MCS)

India - Hyderabad

Manager of Mission Critical Success About Salesforce: Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of socia...

Category Customer Success – Support Services and Renewals

Mission Critical Support Primary Engineer

Germany - Munich

Job Title: Mission Critical Support Engineer Location: Munich, Germany or Dublin, Ireland The Mission Critical Support Engineer is a customer-focused expert and is responsible for Salesforce's Critical Support handling and execution of spec...

Category Customer Success – Support Services and Renewals

Standard Support Success Agent

Canada - Fredericton

Success Agent (Tier 1) - Marketing Cloud Location: Fredericton, Canada Role Description: You will have primary responsibility for providing front-line troubleshooting, feature explanation, and best practice guidance for Salesforce Marketing...

Category Customer Success – Support Services and Renewals

Triage Agent

Ireland - Dublin

Job Title: Triage Agent - Multilingual - French or German speaking Location: Dublin, Ireland Description: Cooperatively liaise with others to achieve productivity standards & an unrivaled customer service. Communicate effectively and sensit...

Category Customer Success – Support Services and Renewals

Case monitoring Analyst

India - Hyderabad

Case monitoring Analyst Salesforce is already recognized for it's customer service in the industry. In today's world, customers demand an amazing support experience with each interaction, which makes it extremely critical to identify defect...

Category Customer Success – Support Services and Renewals

Trainer, Global Customer Success

India - Hyderabad

Job Description: Salesforce is already recognized for it's customer service in the industry. In today's world, customers demand an amazing support experience with each interaction, which makes it extremely critical to to onboard and train a...

Category Customer Success – Support Services and Renewals
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