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Sr. Strategic Account Manager, Enterprise Market - Service Cloud

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Category:  Sales - Account Executive
Location:  US - Michigan - Remote
03/20/2017
Job Title: Senior Strategic Account Manager, Banking, Service Cloud

Department Description:
We are currently looking for talented, hardworking individuals with great energy, leadership, and initiative to drive Financial Services solutions sales for the fastest growing cloud at Salesforce -- the Service Cloud.

Role Description:
You will be responsible for formulating and executing a solutions sales strategy for your territory. This Cloud Sales role works in partnership with an extended team of sales and sales support professionals including: the Core Account Executive responsible for selling all products into the account, the Core Solutions Engineer, and other specialists from our Industry teams, Business Value Services, Ignite Transformation as well as our Consulting / SI Partners.

Your Impact:
  • Responsible for developing provocative 'Points of View' on how we can help customers achieve their goals and transform.
  • You will plan and execute campaigns to drive relationships with new and existing customers in your territory.
  • You will lead deep dive discovery to confirm our value and align key stakeholders. You will work with the extended team to prepare demonstrations that bring our value and transformational vision for the client to life.
  • You will learn customer stories of similar success to reinforce the reality of achieving success and our extraordinary time to value.
  • You will conduct Executive Briefings, Customer Dinner Events, and attend Sporting Events as a way to build relationships
  • Maintain accurate opportunity details, forecast accurately and be accountable for hitting your number
  • Plan for solution use cases that fit 'whitespace' in your accounts, maintain account plans which includes closing plans and maintaining extensive communication with your team

Requirements:
  • Account planning and execution skills
  • Ability to sell C-Level and across both IT and business units
  • Passion and commitment for customer success
  • Strong technical aptitude
  • Ability to sell both an application and deployment of a platform
  • A proven track record of driving and closing enterprise deals
  • Consistent overachievement of quota and revenue goals
  • Strong time management skills
  • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Experience selling Software (Cloud/SaaS/On-demand/on premise) or Social Enterprise solutions to strategic enterprise accounts
  • Bachelor's Degree is preferred

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.


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