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Senior Software Engineer - Customer Centric Engineering

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Category:  Technology - Software Development
Location:  US - California - San Francisco (HQ)
SF-Y Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Software Engineer, Customer Centric Engineering
Build critical tools for troubleshooting production apps and predicting/preventing problems, to ensure the success and scalability of our growing customer base.
At Salesforce, trust is our #1 priority. Our cloud applications handle billions of transactions each day for 100,000+ companies who demand high quality, responsiveness, and predictability. Performance issues and functional bugs must be identified and resolved quickly. As a Software Engineer in the Customer Centric Engineering development team, you will deliver innovative tools used by Salesforce Customer Support and Engineering to detect, diagnose, and prevent these customer-impacting issues.

In Salesforce R&D we work in small, autonomous teams. We value intellect, integrity, and hard work. The company is big enough to have global impact, but small enough for brilliant, driven individuals to make their mark quickly and be recognized. You should have the proven ability to design, develop, optimize and reinvent the feature landscape. If you are passionate about solving tough technical problems, proposing innovative solutions, and understanding customer impact, then we want to talk with you.

  • Design and implement highly scalable systems and algorithms
  • Design and implement innovative user interfaces
  • Work closely with quality engineering, product management, and technical operations to develop, test, deploy, and operate high quality software
  • Design and develop test cases and implement automated test suites
Required Experience
  • Full-stack software development experience with a distinguished track record on technically demanding projects
  • 2-10 years of professional experience working with modern programming languages, such as Java, C++, or equivalent.
  • Ability to quickly learn new technologies and work effectively in a fast paced dynamic environment.
  • Passion for creating new products and services, including being comfortable with the ambiguity associated with designing new products.
  • Experience with open-source technologies and cloud platforms.
  • Strong background in computer science and algorithms
  • BS or MS in Computer Science or equivalent

Desired Experience
  • Experience with data science and/or machine learning
  • Experience with performance testing, troubleshooting, and tuning
  • Experience with large-scale metrics and monitoring
  • Experience with front-end Javascript
About S alesforce :
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For nine years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!


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