Senior Business Systems Analyst (Hillsboro,OR)
|Location:||US - Oregon - Hillsboro|
Salesforce is looking for a Senior IT Business Systems Analyst to work with a geographically dispersed scrum teams and business partners on critical lead-to-cash solutions for a multi-billion dollar business.|
The Senior IT Business Systems Analyst will provide initial triage on the intake of a "request" and help to identify business requirements, the "what." The BSA translates the business needs into actionable requirements by getting enough information to make a solution possible; help drive clarity to make rational decisions.
The Business Systems Analyst collaborates with a group of Product Owners on requirements, business value scoring and success metrics. The BSA drives the requirements gathering process that accurately reflects business needs which include: risk analysis, "as is" and "to be" process documentation, agnostic of a specific technical solution. The BSA reviews technical solutions for compliance to business process and objectives. The BA coordinates end to end UAT cycle. The BA develops organizational change management framework; group/functional success metrics) acceptance criteria.
As a Senior Business Systems Analyst, you perform the core duties of a BSA and take on a larger role within the BSA Community. You serve on internal teams or committees helping improve processes or create new ones. You may serve as a leader and mentor to other BSA's, and you use Chatter to answer questions and share your knowledge with the larger team. You will work on large-scale projects, whose implementations, issues, requests or projects have greater scope, complexity and require change management. You operate more proactively as opposed to reactively, anticipating issues and averting them before they occur. You work more closely with the Salesforce.com Product Owners. As a Senior BSA, you feel comfortable with prioritizing and managing multiple projects at a time and working with the Sales, Finance and the Customer Success Group on cross-functional collaboration.